PRIVACY POLICY
The privacy and security of your information is very important to us. Whether you are booking a room or service at one of our properties, or just browsing our website, we want you to trust that the information that you provide to us is being properly managed and protected. This Privacy Policy of Overleaf Properties includes Overleaf Lodge, Overleaf Spa, Fireside Motel, and Overleaf Cottage Rentals, and covers information collected and used by these properties in the course of its business. Your information may be collected and used by these properties through your use of this website. The purpose of this privacy policy is to inform you what personal information we may collect from you and how we use such information.
CONSENT TO PRIVACY POLICY
By accessing our website to obtain information and/or services; by providing solicited or unsolicited personal information to us online or through other means, you are consenting to our use of such information, subject to applicable laws, and agreeing to the terms of this Privacy Policy.
BROWSING
Visitors browse this website anonymously. We have not configured this website to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
COOKIES
Our website uses cookies and similar technologies to track the activity on our websites and hold certain information. Cookies are files with small amount of data that a website transmits to a user’s computer. Cookies enable a website to keep track of a user’s preferences and activities relating to that website, and improve the user experience. If you do not wish to receive these cookies, you may set your browser to reject the cookies, although doing so may affect the functionality of our website.
YOUR INFORMATION
Collecting Information In your use of our website, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation system or stay at one of our properties. Information collected during the course of the reservation and during your stay may include: Your name, home address, phone number, email address, and payment card information; and Information such as room requests or any other special requests. This information may be provided to us directly when you make a reservation through our online system or by phone, or directly at check-in. In some cases, we may receive this information from a third party, such as when you book through an online travel agency. Retaining Information We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Using Information We use the information collected from you primarily to fulfill your reservation. Prior to your stay, we may send you pre-stay communications. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience. We, and in some instances our third-party partners and service providers, may communicate with you in relation to a reservation or to support another service that we provide. You may choose to share and authorize the use of a review of your stay with us, and your images and photos from your stay. You may also choose to sign up to receive our newsletters, or participate in one of our other services. In these instances, we will collect information from you for running and administering the respective service in which you have elected to participate. The information collected may include personal details such as your name, address, and contact information, as well as certain demographic information. In each case, we will collect, use and secure your information in a manner consistent with the general principles set out in this Privacy Policy unless we tell you otherwise. Sharing Information We may share your information with third-party service providers to provide services in relation to our business as well as to help us improve our products and services. For example, we might use a third party for market research and data analytics. In certain instances, third-party service providers may also assist us with various marketing campaigns. Any such parties will need to agree to comply with our privacy requirements before we provide them with information. Under certain circumstances, we may be required to disclose your information such as if required to do so by law or in response to valid requests by legal or government authorities. We may also disclose your personal information to third parties in connection with claims, disputes or litigation, when otherwise required by law, and/or if we determine its disclosure is necessary in an emergency. Securing Information We take precautions to protect the security of the information that you share with us. While we strive to protect your personal information, the collection, transmission and storage of information can never be guaranteed to be completely secure. Managing Information We want to ensure that you can control the information that you provide to us, including how we communicate with you. Please contact us if information you provide is inaccurate, changes, or if you would like certain information deleted. We may not have the ability to delete certain pieces of information that are stored on our systems or that have been provided to third parties in connection with the services discussed in this Privacy Policy. To opt out of receiving email newsletters or other marketing materials from us via email, please click on the unsubscribe link at the bottom of the email that was sent to you, or send an unsubscribe request to the email address below.
SOCIAL MEDIA
We may be able to see information that you post to social media platforms, subject to your account and privacy settings. In some instances, depending on the circumstances, we may contact you on these social media platforms. The information you post on social media sites as well as the controls surrounding these disclosures are governed by the respective policies of these third parties.
GOOGLE ANALYTICS
Google Analytics tracks and reports website traffic. Google may use the collected data to contextualize and personalize the ads of its own advertising network and other Google services. You can opt-out of having your activity on a website available to Google Analytics by visiting https://tools.google.com/dlpage/gaoptout and downloading and installing the Google Analytics Opt-out Browser Add-on. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.
CHILDREN’S PRIVACY
Our websites are not intended for children and we do not intentionally solicit or collect personal information from individuals under the age of 13. If we are notified or discover that a minor’s personal information has been improperly collected, we will take steps to remove that information.
POLICY CHANGES
We will update, add to, change, or modify this Privacy Policy if our practices change. All changes will be posted on this page, and will indicate the date it was last modified. We encourage you to revisit our Policy periodically to view the latest version. This policy was originally posted in July, 2020.
DATA TRANSFERS
We may transfer, process, and store your information in the United States and other countries. By using our websites, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.
HOW TO CONTACT US
If you have any questions about this Privacy Policy, or other privacy-related matters, you may contact us as follows: Mailing address: PO Box 313, Yachats, OR 97498 Email address: reservations@firesidemotel.com Phone: (541) 547-3636